Shipping Policy
Shipping Policy
At Virexoβ’, we work hard to ensure every order is processed efficiently and delivered as safely as possible. The information below explains how we prepare, ship, and track your purchase.
Order Processing
All orders are carefully reviewed and packed before shipment.
Processing Time
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2β5 business days for order preparation and quality inspection.
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During holidays or promotional events, processing may take up to 6 business days.
Once your package has shipped, you will receive a confirmation email with tracking details.
Shipping Rates
We offer simple, transparent shipping.
Standard Shipping: $6.99 USD per order.
Shipping charges are calculated at checkout and apply regardless of destination.
Estimated Delivery
Delivery times may vary depending on your shipping destination and local carrier.
| Destination | Estimated Delivery |
|---|---|
| United States | 8β14 Business Days |
| Canada | 10β16 Business Days |
| United Kingdom | 10β16 Business Days |
| Australia | 10β16 Business Days |
| International | 14β21 Business Days |
Please note that customs clearance, severe weather, or peak shopping seasons may occasionally extend delivery times.
Order Tracking
As soon as your order leaves our fulfillment center, you'll receive a tracking email.
Please allow 1β3 business days for tracking information to become active after shipment.
If tracking has not updated immediately, your package is still moving through the carrier's network.
International Deliveries
For international shipments, orders may be delivered under Delivered Duty Unpaid (DDU) terms.
Customers are responsible for any applicable:
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Customs duties
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Import taxes
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Local clearance fees
These charges vary by country and are determined by local customs authorities.
Order Changes & Cancellation
Need to make a change?
Please contact us within 12 hours of placing your order.
Email: service@krasaaa.com
After an order enters processing, changes or cancellations may no longer be possible.
Lost or Damaged Packages
We're committed to making sure your order arrives safely.
Damaged Delivery
If your package arrives damaged, please contact us within 72 hours of delivery and include clear photos of the package and product.
We'll review your request and arrange an appropriate solution.
Lost Shipment
If the shipping carrier officially confirms that your package has been lost during transit, we'll gladly send a replacement at no additional cost.
Need Assistance?
If you have any questions regarding shipping or delivery, our Customer Support Team is happy to help.
Virexoβ’
American Top Group
Address: 1500 Providence Highway, Suite 36, Norwood, United States
Email: service@krasaaa.com
Phone: +1-617-2751063
Thank You for Choosing Virexoβ’
We appreciate your trust and are committed to delivering practical home essentials with reliable service, careful handling, and a smooth shopping experience from checkout to delivery.